3CX V18: Connecting Teams & Customers – Faster, Better, More Efficiently By: Nick Galea, 3CX CTO, and Founder The final version of 3CX V18 is here, offering best-in-class audio quality, performance, and reliability. With customer communication at the forefront, V18 provides an all-in-one integrated solution to communicate internally and connect with prospects – via voice, …

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9 Questions To Ask When Choosing a Microsoft Teams Recording Solution By: Bruce G.Kreeger   Selecting a compliant Microsoft Teams recording solution can be confusing. Microsoft Teams has undergone a rapid adoption, boosted in part by the enormous Office 365 customer base. Multiple vendors have put in long hours to get their call recording solutions …

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3CX And Teams Integration In Ver 18 Beta 2 Working Excellently! By: Bruce G.Kreeger   Clarity Technologies Group, LLC (Clarity) is an official 3CX alpha and beta tester. We really try to “break the system.” Infrequently we succeed. The object of this is to make sure that 3CX works 99.999 % of the time with …

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SBC For Ver 18: Always Connected By: Nick Galea, 3CX CTO and Founder The new SBC for v18 has been released. Get it now for increased reliability with the new reconnect feature, as well as the ability to bulk update SBCs via the Instance Manager. Reconnect: Instant Recovery From Internet Failure When the internet connection …

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Calling With Teams And Now With 3CX! By: Bruce G. Kreeger Transfer Calls Between Desktop And Mobile Teams makes it easy to place and receive calls from several different endpoints, including desktop and mobile devices, but sometimes you need to move locations or devices to finish your call. The new endpoint transfer capability allows you …

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Google Executive Steps Down After An Offensive Manifesto About Antisemitic Past! By: Bruce G. Kreeger Reportedly following months of employee frustration From The Verge By Adi Robertson@thedextriarchy  Google parted ways with a cloud services executive after he published a LinkedIn manifesto about Israeli-Palestinian relations and his vehemently antisemitic past. CNBC reports that Google faced internal criticism over Amr Awadallah, VP …

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The Kaseya Ransomware Nightmare Is Almost Over By: Bruce G. Kreeger A decryption tool has emerged, meaning any victims whose systems remain locked up can soon breathe easy. Reprinted from: WIRED.com    NEARLY THREE WEEKS ago, a ransomware attack against a little-known IT software company called Kaseya spiraled into a full-on epidemic, with hackers seizing …

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3CX Web Client – One Stop For All Communication By: Bruce G. Kreeger This article is specifically geared to Version 18 Beta 1 – Version 18 is coming very soon. The 3CX Web Client is easy to use and combines all the features you need to communicate efficiently, collaborate, and connect with colleagues, partners, and …

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