VOIP is Making Everyone More Productive Communication is essential for success of any business. Technologies that promise to enhance the method in which people communicate in a business environment have always found quick adoption among enterprises. VoIP, because of the great transformation it has brought to the business communications arena, has managed no differently. VoIP …
Tips to Drive More Sales using Contact Center Solutions Part 3 Â Offer Helpful Recommendations Your customers are looking for a solution to their problems, and they often appreciate recommendations for products and services that can help. After all, selling is all about demonstrating benefits, not features, which leaves your customers feeling much more positive …
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Fundamentals of CD/CI Pipeline Providing your clients with the best possible software is always the No.1 priority. But doing so in the fast-paced, ever-changing technology landscape we live in is not an easy task. As soon as an update is deployed, it seems like the requirement for the next is already here. This has been …
Kubernetes Tools to Expand and Scale Kubernetes, the container orchestration tool was developed by Google, and become an essential resource for Agile and DevOps teams. As an open-source tool, Kubernetes is becoming an ecosystem in itself, with other tools being developed to assist it. Some of these extensions are coming straight from Kubernetes, while others …
Cloud Tech Stack for Remote Working Part 2 By: Bruce G. Kreeger Collaboration and Work Management Apps In addition to communication software, management, and collaboration apps help remote employees work together to efficiently complete business tasks. These apps meet a variety of use cases, which we’ll break down here: Calendar Apps While working outside of an …
Drive more Sales with Call Center Solutions – Part 2 By: Bruce G. Kreeger Offer Helpful Recommendations Your customers are looking for a solution to their problems, and they often appreciate recommendations for products and services that can help. After all, selling is all about demonstrating benefits, not features, which leaves your customers feeling …
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Cloud Tech Stack for Remote Working Part 1 By: Bruce G. Kreeger With the right business software and apps in your cloud tech stack, remotely working staff can be as productive as in the office or even more. A “tech stack“ usually refers to a list of all cloud software, programming languages, and other computing technologies that a business …
Drive more Sales with Call Center Solutions – Part 1 By: Bruce G. Kreeger Call Center Sales Tips Best-in-class call centers proactively deliver the best customer experience while driving more sales. They are focused on gaining the greatest lifetime value from their customers. Although it is not easy, it is possible if you know what …
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