Bruce Kreeger

Enterprise-Class Online Classroom Solution

  Enterprise-Class Online Classroom Solution Set up an online classroom, arrange live lectures, web meetings, individual one-on-one sessions and webinars in real-time over the internet with 3CX WebMeeting. Share notes, documents and presentations with your participants and fully manage your online classroom. Share and Interact with Your Online Participants Share PowerPoint presentations, PDF’s, documents and other files …

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Why Call Reporting is Essential to Call Center Success

  Why Call Reporting is Essential to Call Center Success   Your business’ call center is at the heart of your customer service strategy, and a call reporting feature for your phone system can further enhance it. Call reporting can provide your call center with detailed oversight, allowing greater insight into your agents’ performances and can efficiently …

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Use Your Phone System to Say Goodbye to Sick Days

  Use Your Phone System to Say Goodbye to Sick Days Remote work through telecommuting might sound like a death sentence to your business’s productivity, but it actually might lower numbers of sick days taken and greatly increase productivity. In fact, a recent study revealed that telecommuters completed 13.5 percent more calls than employees working in the …

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Ensure 3CX Phone System Does Not Revert to the Free Edition

Ensure 3CX Phone System Does Not Revert to the Free Edition   3CX Phone System relies heavily on a properly configured network. It is very important that the machine you run 3CX Phone System on is not used for other network related services. The following guide outlines some configuration requirements to ensure that 3CX Phone System does …

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Put the phone down. Reach for the Radio First! (on board a boat in an emergency)

  Put the phone down. Reach for the Radio First! (on board a boat in an emergency) Many of you know I am a very passionate person. I am passionate about my family, technology, business, and also boating. I take my boating very seriously. So much so that for many years I was a proud member …

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The Degree of UC Integration in Your Company: Will It Take You Where You Want to Go?

  The Degree of UC Integration in Your Company: Will It Take You Where You Want to Go?   There’s no wrong or right way to integrate unified communications (UC) into your business phone system. UC is not, in other words, an all or nothing enterprise technology. Instead, your company can implement a little UC …

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How SIP Trunking Will Extend Your VoIP Telephony and UC Capabilities and Save Money

  How SIP Trunking Will Extend Your VoIP Telephony and UC Capabilities and Save Money   Internet telephony—whether premise-based or in the cloud—is becoming the de facto standard for business communications, with VoIP leading the way. And Unified Communications (UC) is a major aspect of these enhanced phone systems as the add-on helps organizations take …

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