Bruce Kreeger

Business Communications

Business Communications CloudVoIPtm allows you to adapt your business communications to fit your company’s unique requirements, as well as those of your customer base. You can upload custom on hold recordings for callers that are waiting in call queues, integrate your phone system with leading CRM platforms and helpdesk software, and even send work calls …

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The Flavors of DevOps

The Flavors of DevOps DevOps deployments provides compelling advantages in agility. The key to a successful deployment depends on the approach of DevOps you choose. It’s tempting for traditional companies to look toward DevOps as a method for improving agility, however, almost like the private / public cloud argument, the DevOps is not about technical …

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Use Data in Cloud Phone System to Improve Business Operations

Use Data in Cloud Phone System to Improve Business Operations Cloud phone systems offer a set of call tracking metrics and reports. Here’s how you can use them to improve your team’s performance. One of the big advantages of cloud phone systems is that wide variety of real-time call data they offer. Available in easy-to-use …

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Managing SIP Phone Service on an On-Premises PBX solutions – Part 2

Managing SIP Phone Service on an On-Premises PBX solutions – Part 2 4: Equipment The “hosted” in hosted VoIP refers the off-site servers that power your SIP phone system. The SIP phone service manages these servers and performs technical maintenance on them. You do not have to worry about outages or hardware failures that occur …

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Managing SIP Phone Service on an On-Premises PBX solutions – Part 1

Managing SIP Phone Service on an On-Premises PBX solutions – Part 1 A SIP phone service provides numerous tools and features that will help you to administer your business’s phones. Managing a hosted SIP phone service and managing an on-premise PBX are two very different experiences. We have elaborated here: link the pros and cons …

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What Is a PBX Phone System?

What Is a PBX Phone System? You may have come across the word PBX which stands for Private Branch Exchange. Wondering what does it means? We are here to help. PBX is simply a term meaning enterprise-grade phone system. Business phone systems provide key voice features that companies need to run daily operations. Such features …

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