Bruce Kreeger

Tips to Drive More Sales using Call Center Solutions Part 1     Providing quality customer service is the most visible way to stand out as a brand in today’s competitive marketplace. In fact, the key to customer acquisition, retention, and advocacy lies in delivering an outstanding customer experience (CX) but how do you translate …

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Cloud Computing Advantages for Developers – Part 1 This has never been a better time to be a developer.  Development tools and technologies continue to evolve that enable us to create better software.  However, developers are under more pressure to reduce time to market, publish frequent enhancements, and decrease or eliminate bugs.  The cloud offers …

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Roadblocks of Cloud Computing Business owners are constantly looking for the next great technology that will help streamline solutions, improve workflow efficiency, and boost their ROI. Cloud computing has quickly become one of the most effective technologies in helping companies maximizing work output and cut costs. However, issues arise when businesses grow the scale of …

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Cloud Scaling Metrics Traditional on-premise computing is kind of like enterprise in which the hardware has limitations on processing power and storage. With cloud computing, however, these limitations virtually eliminated. Cloud computing is enabling companies to recognize the benefits of scalability in ways no one ever imagined. Let’s say, your company needs more processing power. …

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