Bruce Kreeger

Mobile App Requirements Document

Mobile App Requirements Document Choosing a Platform The ideal approach to development is to launch on both platforms; however, that is not always feasible. Sometimes, you will have to develop for one platform first and introduce a second platform later for reasons like time constraints, budget, and resource limitations. Both iOS and Android offer distinct …

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Tips to Drive More Sales using Contact Center Solutions – Part 2

Tips to Drive More Sales using Contact Center Solutions – Part2 Offer Helpful Recommendations Your customers are looking for a solution to their problems, and they often appreciate recommendations for products and services that can help. After all, selling is all about demonstrating benefits, not features, which leaves your customers feeling much more positive and …

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Tips to Drive More Sales using Call Center Solutions – Part1

Tips to Drive More Sales using Call Center Solutions – Part 1 Providing quality customer service is the most visible way to stand out as a brand in today’s competitive marketplace. In fact, the key to customer acquisition, retention, and advocacy lies in delivering an outstanding customer experience (CX) but how do you translate that …

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Beginner’s Guide to Serverless Computing

Beginner’s Guide to Serverless Computing Serverless Infrastructure can be quite confusing to understand. Determining whether it is a good development solution for project requirements makes it even more complicated, as there are a lot of pros and cons to consider while deciding Infrastructure Architecture. In this article, we will break it down into different steps …

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